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AL300 Firmware Upgrade

It is possible to upgrade the AL300 Gateway firmware directly from the cloud interface (Over The Air update). If the AL300 is offline or with a data plan for which the download of 300MB is too expensive, it is possible to download the update file and upload it manually.

During the update phase, the Gateway remains fully operational. At the end of the update phase, the gateway is automatically restarted. The downtime caused by a firmware update is therefore around 60 seconds.

Internet connection or power supply not guaranteed? No problem

The AL300 operating system is stored in two twin A-B partitions. While one is running (A), the update is installed on the other (B). Only at the end and verification of the update of the second partition (B) the Gateway is automatically restarted and will run the second partition (B). In case of interruption of installation (lack of internet, lack of power, etc.) the gateway continues to operate with the partition in use (A).

Firmware version selection

To access this feature you need to have administrator permissions.

  1. open the settings homepage

    Settings icon

  2. open the Ota Update menu and click on the corresponding AL300 Gateway icon

    "Upgrade button"

  3. select the new version from those available

Over The Air (OTA) update

Note

This procedure causes the download of about 300-350MB of data from the Gateway's internet connection. If it is connected to the internet via a SIM data with limited traffic, make sure that there is a sufficient traffic volume in the active plan, and that any auto-recharge automations are not too slow to keep up with the download process. If mobile data traffic is too expensive, it is recommended to update the Gateway through the procedure described in the next chapter.

  1. if the Gateway is connected to the cloud it is possible to select the Online (OTA) update type, then click on Update

    Version selection

  2. Wait for the update download

    Download progress

  3. Wait for the Gateway reboot

    Reboot progress

  4. Update completed

    OTA completed

Local - offline update

  1. if the Gateway is not connected to the cloud or the connection to the cloud is too limited in download volume, it is possible to select Offline and download the update package.

    Package download

  2. upload the update file to the AL300 through one of the methods described in the dedicated chapter